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Emotional intelligence

Use Emotional Intelligence To Boost Your Career

Emotional intelligence (EI) is the ability to recognize, understand, and manage one’s own emotions, as well as the emotions of others.

It is a complex blend of skills and personal qualities that includes self-awareness, empathy, self-regulation, motivation, and social skills.

EI has become increasingly recognized as a critical factor in personal and professional success, as it helps individuals to form and maintain healthy relationships, make better decisions, and handle stressful situations more effectively.

Unlike traditional intelligence, which is largely cognitive in nature, EI is more closely tied to interpersonal and intrapersonal abilities, making it an essential component of overall wellbeing and success in life.


What are benefits of Emotional Intelligence?

Emotional intelligence is important for several reasons:

  1. Improved relationships: People with high emotional intelligence are better at understanding and managing their own emotions, as well as the emotions of others, which can lead to better relationships with friends, family, and colleagues.

  2. Enhanced decision-making: By being able to recognize and understand emotions, individuals with high emotional intelligence are better equipped to make informed decisions that take into account not only logic, but also the impact on people and relationships. (In this article I will introduce you to a simple decision-making process.)

  3. Increased resilience: Emotional intelligence can help individuals handle stress and adversity more effectively, as they are able to understand and manage their own emotions and respond to challenging situations in a positive manner.

  4. Better communication: Individuals with high emotional intelligence are often skilled communicators, which can lead to more effective and successful collaboration and negotiation.

  5. Career success: Emotional intelligence has been linked to improved job performance and leadership potential, as it enables individuals to effectively manage relationships, navigate complex social dynamics, and make informed decisions.

Overall, emotional intelligence is important because it enables individuals to navigate the complexities of human relationships, communicate effectively, and make informed decisions that positively impact their personal and professional lives.


What is Emotional Intelligence?

Emotional intelligence refers to the ability to recognize, understand, and manage one’s own emotions, as well as the emotions of others. It involves using emotional information to guide thinking and behavior, and to make decisions that enhance personal and social well-being. The basics of emotional intelligence include:

  1. Self-awareness: Understanding one’s own emotions and how they affect thoughts and behaviors.

  2. Self-regulation: Being able to manage one’s own emotions, thoughts, and behaviors.

  3. Empathy: Being able to understand and share the feelings of others.

  4. Motivation: The drive to pursue goals and aspirations despite obstacles or setbacks.

  5. Social skills: The ability to effectively communicate and build relationships with others.

How is Emotional Intelligence measured?

Emotional intelligence can be measured through a variety of assessments and instruments, including self-report surveys, ability tests, and performance-based measures. Some of the most commonly used measures include:

  1. The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT): This is an ability-based test that measures a person’s ability to perceive, understand, and manage emotions.

  2. The Emotional Quotient Inventory (EQ-i): This is a self-report survey that assesses emotional intelligence in areas such as self-awareness, self-regulation, empathy, and social skills.

  3. The Trait Emotional Intelligence Questionnaire (TEIQue): This is a self-report survey that measures emotional intelligence as a stable personality trait.

  4. The Global Assessment Scale (GAS): This is a performance-based measure of emotional intelligence that assesses a person’s ability to use emotions to guide thoughts and behavior in real-world situations.

Improving your Emotional Intelligence

Researchers have suggested that emotional intelligence can be broken down into four different levels or domains:

  1. Emotional Perception: This refers to the ability to accurately perceive and understand emotions in oneself and others. It involves recognizing emotions by their facial expressions, body language, tone of voice, and other cues.

  2. Reasoning with Emotions: This refers to the ability to use emotions as a source of information to guide thinking and decision-making. It involves weighing the emotional impact of decisions and considering how emotions might affect different outcomes.

  3. Understanding Emotions: This refers to the ability to comprehend the complex relationships between emotions, including how they interconnect and influence one another. It involves recognizing the causes and consequences of emotions and how they shape thoughts, behaviors, and relationships.

  4. Managing Emotions: This refers to the ability to regulate and manage emotions in oneself and others. It involves using strategies such as deep breathing, mindfulness, and cognitive reappraisal to manage and control emotions, as well as using emotional information to guide behavior and improve relationships.

Emotional Intelligence

By developing skills in each of these domains, individuals can build their overall emotional intelligence and improve their personal and professional relationships. There are several ways to improve emotional intelligence:

  1. Self-awareness: Start by paying attention to your own emotions and how they impact your thoughts and behaviors. Keep a journal to track your emotions and reflect on how you respond to different situations.

  2. Practice empathy: Try to understand the perspective of others and imagine what they might be feeling. This can help you better understand their emotions and respond in a way that is supportive and helpful.

  3. Manage your own emotions: Work on managing your own emotions through practices such as deep breathing, mindfulness, and exercise.

  4. Improve communication skills: Develop your ability to listen actively and express yourself in a clear and non-judgmental way. This can help you build better relationships and communicate more effectively with others.

  5. Learn from failures and challenges: Emotional intelligence involves learning from past experiences and using that knowledge to better understand and manage your emotions in the future.

  6. Seek feedback: Ask friends, family, and colleagues for feedback on how you handle your emotions and how you can improve.

  7. Cultivate positive relationships: Surround yourself with positive, supportive people and engage in activities that bring you joy and fulfillment.


Potential Downsides of emotional intelligence

Although emotional intelligence has many benefits, there are also potential downsides to consider. Some of these include:

  1. Over-sensitivity: People with high levels of EI may be more sensitive to the emotions of others and can become overwhelmed by the emotional demands of their relationships.

  2. Conflicts with others: People with high EI may struggle to maintain positive relationships when their own emotions are in conflict with others.

  3. Manipulation: People with high EI may use their skills to manipulate others for personal gain, which can lead to ethical or moral conflicts.

  4. Over-analysis: People with high EI may become overly focused on analyzing their own and others’ emotions, which can lead to a lack of action or decision-making.

  5. Expectations of others: People with high EI may have high expectations of others, which can lead to disappointment and frustration when others do not live up to those expectations.

  6. Difficulty with boundaries: People with high EI may struggle to maintain healthy boundaries in their relationships, which can lead to over-involvement and emotional exhaustion.


Emotional intelligence is not a perfect solution; it can have both positive and negative consequences. Emotional intelligence, like any other skill, should be perfected and applied with moderation and integrity for the best results.


What is the history of Emotional Intelligence?

The concept of emotional intelligence (EI) has its roots in several different areas of psychology and philosophy. Some of the key milestones in the history of EI include:

  1. Ancient Philosophy: The idea that emotions play a role in human life and decision-making can be traced back to ancient Greek philosophy. For example, the philosopher Aristotle believed that emotions were essential for moral reasoning and that virtuous behavior required a balance of reason and emotion.

  2. Evolutionary Psychology: In the late 19th and early 20th centuries, psychologists began to study the evolutionary roots of emotions and how they contribute to human survival and success.

  3. Intelligence Research: In the early 20th century, intelligence was defined primarily as cognitive ability, but researchers such as J.P. Guilford began to suggest that emotions also play a role in human intelligence.

  4. The Social Intelligence Concept: In the 1960s and 1970s, psychologists began to study social intelligence, which refers to the ability to understand and navigate social situations and relationships. This was an early precursor to the modern concept of emotional intelligence.

  5. Emotional Intelligence: The term “emotional intelligence” was first used by psychologist Peter Salovey and psychologist and science journalist John Mayer in 1990. They defined Emotional Intelligence as the ability to perceive, understand, and manage emotions. You can read more about this on Wikipedia.
    Robert Plutchik was an American psychologist and professor who made significant contributions to the field of emotional intelligence and the psychology of emotions. He was known for his work in developing a theory of emotions, which he described as a wheel of emotions.

Graph displaying the primary, secondary, and tertiary dyads on the Plutchik wheel of emotions

Recommended book

“Emotional Intelligence: Why It Can Matter More Than IQ” is a book written by psychologist and science journalist Daniel Goleman. The book was first published in 1995 and has since become a classic in the field of psychology and personal development.

In the book, Goleman argues that emotional intelligence is a crucial factor in personal and professional success, and that it can be more important than traditional intelligence (IQ) in predicting success and happiness in life. He defines it as the ability to perceive, understand, and manage emotions, both in oneself and others.

Goleman argues that people with high levels of Emotional Intelligence are better equipped to handle the emotional demands of relationships, both personal and professional. He also provides evidence to show that it is a key factor in success in areas such as leadership, sales, and negotiation.

The book includes a detailed exploration of the components of Emotional Intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills. Goleman also provides practical strategies for improving Emotional Intelligence and demonstrates the benefits of doing so.

Overall, “Emotional Intelligence: Why It Can Matter More Than IQ” is a thought-provoking and insightful book that provides a new perspective on the role of emotions in human life and success. It is a must-read for anyone interested in personal and professional development and the role of emotions in human behavior.


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